Expandeco blog

3 simple tips on how to reduce costs in e-shop

Sunday, 14 February | 2016 |

10 years ago, there were relatively few e-shops in Slovakia that competed with each other. Simply put, for e-shop to be profitable, it was often enough to have an interesting product and a few hundred euros a month invested in AdWords and Facebook. Times have changed, however, the market is high competition, working with minimal margins and achieving an interesting profit is very demanding for everyone. How do e-shops keep their business profitable? Every day we communicate with a lot of e-shops. Let us argue that in most Slovak e-shops there is at least one process that is inefficient and would need to be rectified. In this blog, we'll provide you with 3 practical tips that can help you save on running costs and streamline processes.

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3 tips for better online communication.

Monday, 08 February | 2016 |

Customer service is without a debate a prerequisite for success for all who work in e-commerce.

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How to handle an aggressive and conflicting customer on the phone? 5 tips to save your skin.

Monday, 01 February | 2016 |

Satisfied customer is a priority of every trader. We know how to react tothe praise and words of recognition. But what if we come across the opposite extreme? How to "process" an aggressive and conflicting customer who, in addition to complaining, is going to shake the reputation of your business? In this blog we will give you 5 helpful tips to save your skin! :)

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