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Logistics & delivery in DACH region
It is not surprising for anyone that the rapid growth of e-commerce affects logistics. This is a fertile ground for online business and both sectors have an impact on each other. Simply said, efficient logistics and infrastructure are key factors regarding the success of online sales and delivery of purchased goods in each country, meaning they need to be constantly innovated. This is the only way to meet the changing needs of e-commerce business and its customers. And it seems that the countries of the DACH region have understood this excellently.
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Company Culture: Your Job Shouldn't Be a Necessary Evil
It may not come as a surprise that excellence is always fueled by enthusiasm and joy of work. Seeing your job as a dreaded duty where you have to unwillingly spend time in a cubicle, unable to express yourself is far from it.
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Transactional E-mails Are Essential for Ecommerce Bussinesses
What are transactional e-mails? First and foremost, an opportunity. They are opened by twice as many recipients as other commercial e-mails. Their CTR is three times higher. If your aim is to present your company in a certain way, build relationships with customers and personalize your communication process, transactional e-mails are the way to do it.
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Effective Customer Support Is a Matter of Human Resources
Every piece of customer communication is an opportunity to build trust and show your company's personality. Efficient problem solution and the ability to answer questions is key to creating a brand.
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