Customer service


One of the priorities before expanding into Austria is definitely German customer support. Austrian customers expect fast handling of their requests and flawless communication and grammar.

Therefore, rely on Expandeco, which has many years of experience providing customer support in Austria, which will bring your business to a higher level and the satisfaction of your customers will also be reflected in increased orders in your online store.


  • Telephone communication in German
  • Email communication in German
  • Live chat communication in German
  • Social media communication in German


  • Reduction of expensesYou pay only for real communications with customers.
  • QualityCustomer support is provided by native German speakers.
  • Communications reportA clear report of all communications in a given month.
  • QuicknessResolve customer issues as they occur.
  • Professionalism Many years of customer support services in German language.
  • InnovationsWe keep bringing new services and features to satisfy you and your customers.

Austria is one of the engines of the economy in Europe, the expansion into this country is clearly the right choice. Financial opportunities and the popularity of online shopping are great signs of success in doing business in Austria.

Further services

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Ecommerce in Austria, Part 1

When it comes to Austria, many will immediately think about classical music, Mozart, beautiful Vienna, or the Alps. But recently, the country has become an interesting ecommerce country with a great potential.

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Novesta has been using Expandeco for nearly 3 years. We currently serve the entire European market with Expandeco. The cooperation was without any problems so far. We highly appreciate the pro-client approach from Expandeco especially, which is highly appreciated by the customers of our e-shop.