Customer service


One of the priorities before expanding into Austria is definitely German customer support. Austrian customers expect fast handling of their requests and flawless communication and grammar.

Therefore, rely on Expandeco, which has many years of experience providing customer support in Austria, which will bring your business to a higher level and the satisfaction of your customers will also be reflected in increased orders in your online store.


  • Telephone communication in German
  • Email communication in German
  • Live chat communication in German
  • Social media communication in German


  • Reduction of expensesYou pay only for real communications with customers.
  • QualityCustomer support is provided by native German speakers.
  • Communications reportA clear report of all communications in a given month.
  • QuicknessResolve customer issues as they occur.
  • Professionalism Many years of customer support services in German language.
  • InnovationsWe keep bringing new services and features to satisfy you and your customers.

Austria is one of the engines of the economy in Europe, the expansion into this country is clearly the right choice. Financial opportunities and the popularity of online shopping are great signs of success in doing business in Austria.

Further services

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About 4Home
Ing. Kateřina Bílková

Our company used the services of Expandeco to enter the Hungarian market, specifically in the field of translations and logistics of returns.

They always respond quickly and flexibly to our requirements, the quality of translations is really professional. Important is that translators know the specific terminology and local customs in the given country's e-commerce, making our site really professional and, above all, local - a very important factor in the Hungarian market.

Operation of the collection services is also without any problems. This service has solved an important aspect of entering the foreign market.

For 4Home, I can express my utmost satisfaction and recommend