Customer service

Romania

Customer support is the gateway to ecommerce success in Romania. Do not neglect this part of the business and contact Expandeco, which has been specializing in quality customer support in Romania for several years.

We put emphasis on professionalism, empathy and individual approach to each of your customers so that their satisfaction turns to the long-term favor of your online store in Romania.

WE CAN PROVIDE FOR YOU

Telephone communication in Romanian
Email communication in Romanian
Live chat communication in Romanian
Communication on social media in Romanian

ADVANTAGES OF ASSISTED CUSTOMER SUPPORT

Reduction of expensesYou pay only for real communications with customers.
QualityCustomer support is provided by native Romanian speakers.
Communications reportA clear report of all communications in a given month.

QuicknessResolve customer issues as they occur.
Professionalism Many years of customer support services in Romanian language.
InnovationsWe keep bringing new services and features to satisfy you and your customers.

The competition of online stores, services and goods offered in Romania is low, what gives an ideal chance to break through this fast-growing ecommerce market. Take advantage of the ideal chance to expand today!

Further services

Collection point

SEO translations into Romanian

Opening a bank account

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Begentleman.sk
Matej KuckoFounder & CEO

We decided to expand to the foreign through Expandeco and we are very satisfied with their approach. They made for us an introductory market and competition analysis, which helped us to decide whether to expand at all. The communication with them is very fast, the translations are of high quality and their approach is professional, proactive and friendly. We definitely recommend Expandeco to anyone who is considering expansion to the foreign without an in-house team and support in competent language.