Customer service

Germany

Customer support is the gateway to success in such an economically strong countries as Germany and Austria. These customers are huge patriots, they prefer a communication with local support and require flawless grammar in written or oral form.

Do not neglect this part of the business and contact Expandeco, who has been specializing in quality customer support in Germany and Austria for several years and employs exclusively native German speaking specialists.

WE CAN PROVIDE FOR YOU

Telephone communication in German
Email communication in German
Live chat communication in German
Social media communication in German

ADVANTAGES OF ASSISTED CUSTOMER SUPPORT

Reduction of expensesYou pay only for real communications with customers.
QualityCustomer support is provided by native German speakers.
Communications reportA clear report of all communications in a given month.

QuicknessResolve customer issues as they occur.
Professionalism Many years of customer support services in German language.
InnovationsWe keep bringing new services and features to satisfy you and your customers.

We emphasize professionalism, empathy and individual approach to each and one of your customers so that their satisfaction turns to the long-term favor of your online store in Germany and Austria.

Further services

Opening a bank account

Collection point

SEO translations into German

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Ecommerce in Germany, Part 2

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Expandeco helped us to communicate on the Slovak, Czech and Polish online markets. They provide comprehensive customer service, fulfillment, and social networking. We are very satisfied with the approach and cooperation.