Customer service

Call
center
Online chat
communication
Social Network
Management
Email
communication

Do you want to sell abroad? Building of a professional customer support team speaking the local language is expensive and time-consuming, but quality customer support is simply a must. You can rely on our trained staff and use their existing capacity.

Call
center

In everything we do, we always place emphasis on individual and human approach. We are convinced that these two elements distinguish a quality customer support from the average one. We are empathic and we adapt the communication to the client and his requirements. We greatly reduce the percentage of dissatisfied customers and improve the overall image of your business. You can rely on us.

Email
communication

We process and deal with all email communication with your customers or business partners. Flawless grammar, editing and clarity in writing is a must. Our own CRM system ensures 100% efficiency, control and overview in communication.

Online chat
communication

Online chat is considered a modern tool to communicate with visitors of your websites or online stores. Make the most out of the online chat experience with us. In the hands of professionals, this tool is not only an assistant but also an efficient salesperson that can greatly increase your conversions and profits.

Social Network
Management

We will be able to communicate with your customers via Facebook, Instagram, or price comparators. Our own CRM system promptly responds and alerts us to every new comment or rating.

Begentleman.sk
Matej Kucko
Founder & CEO
We decided to expand to the foreign through the Expandeco and we are very satisfied with their approach. They made for us an introductory market and competition analysis, which helped us to decide whether to expand at all. The communication with them is very fast, the translations are of high quality and their approach is professional, proactive and friendly. We definitely recommend anyone who is considering to expand to the foreign without an in-house team and support in competent language.