Customer service

Call
centrum
Ensure
online chat
Social Network
Management
Mail
communication

Do you want to sell abroad? Building a professional customer support team speaking the local language is expensive and time-consuming, but quality customer support is simply a must. You can rely on our trained staff and use their existing capacity.

Call
centrum

In everything we do, we always place emphasis on individual and human approach. We are convinced that these two elements distinguish a quality customer line from an average. We are empathic and we adapt the communication to the client, his mood and requirements. We greatly reduce the percentage of dissatisfied customers and improve the overall image of your business. You can rely on us.

Mail
communication

We process and deal with all mail communication with your customers or business partners. Flawless grammar and editing and clarity in writing is a must. Our own CRM system ensures 100% efficiency, control and overview in communication.

Ensure
online chat

Online chat is considered a modern tool to communicate with visitors to your site or online stores. Make the most out of the online chat experience with us. In the hands of professionals, this tool is not only an assistant but also an efficient salesperson that can greatly increase your conversions and profits.

Social Network
Management

We will be able to communicate with your customers via Facebook, Instagram, or Price Comparators. Our own CRM system promptly responds to us and promptly alerts us to every new comment or rating

www.shooos.sk
Mgr. Igor Plavka
CEO
Expandeco is not only a service and complete customer service in the foreign. In the Expandeco we found helpfulness, they prepared for us translations, they helped us to register into a price-comparison portales and they completely provide us with the communication or delivery points in several EU countries.