Customer service


Customer service is the way your online store can differentiate itself from the competition and even gain customers for life. Leave it to the experts and dominate over this interesting ecommerce market.

Expandeco puts the highest demands on the quality of customer support provided in Polish, whether in oral or written form. Our team is composed exclusively of native translators who speak flawless Polish.


  • Telephone communication in Polish
  • Email communication in Polish
  • Live chat communication in Polish
  • Communication on social media in Polish


  • Reduction of expensesYou pay only for real communications with customers.
  • QualityCustomer support is provided by native Polish speakers.
  • Communications reportA clear report of all communications in a given month.
  • QuicknessResolve customer issues as they occur.
  • Proffesionalism Many years of customer support services in Polish language.
  • InnovationsWe keep bringing new services and features to satisfy you and your customers.

The population, the stable economic situation and the popularity of online shopping makes Poland the ideal country to start a business in this country. It is therefore important to master customer experience to make your customers happy.

Further services

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Novesta has been using Expandeco for nearly 3 years. We currently serve the entire European market with Expandeco. The cooperation was without any problems so far. We highly appreciate the pro-client approach from Expandeco especially, which is highly appreciated by the customers of our e-shop.