Customer service


Customer support is the gateway to ecommerce success in Ukraine. Don't neglect this part of the business and contact Expandeco, which has been specializing in quality customer support in Ukrainian and Russian for several years.

We put emphasis on professionalism, empathy and individual approach to each and one of your customers so that their satisfaction turns to the long-term favor of your online store in Ukraine.


  • Telephone communication in Ukainian
  • Email communication in Ukainian
  • Live chat communication in Ukainian
  • Communication on social media in Ukainian


  • Reduction of expensesYou pay only for real communications with customers.
  • QualityCustomer support is provided by native Ukrainian speakers.
  • Communications reportA clear report of all communications in a given month.
  • QuicknessResolve customer issues as they occur.
  • Professionalism Many years of customer support services in Russian and Ukrainian.
  • InnovationsWe keep bringing new services and features to satisfy you and your customers.

Ukraine is one of the fastest growing markets in Europe, which together with the low competition of online stores and offered products makes this market very interesting for expansion of your business.

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Matej Kucko
Founder & CEO
We decided to expand to the foreign through Expandeco and we are very satisfied with their approach. They made for us an introductory market and competition analysis, which helped us to decide whether to expand at all. The communication with them is very fast, the translations are of high quality and their approach is professional, proactive and friendly. We definitely recommend Expandeco to anyone who is considering expansion to the foreign without an in-house team and support in competent language.