Customer service


Customer support is the gateway to ecommerce success in Ukraine. Don't neglect this part of the business and contact Expandeco, which has been specializing in quality customer support in Ukrainian and Russian for several years.

We put emphasis on professionalism, empathy and individual approach to each and one of your customers so that their satisfaction turns to the long-term favor of your online store in Ukraine.


  • Telephone communication in Ukainian
  • Email communication in Ukainian
  • Live chat communication in Ukainian
  • Communication on social media in Ukainian


  • Reduction of expensesYou pay only for real communications with customers.
  • QualityCustomer support is provided by native Ukrainian speakers.
  • Communications reportA clear report of all communications in a given month.
  • QuicknessResolve customer issues as they occur.
  • Professionalism Many years of customer support services in Russian and Ukrainian.
  • InnovationsWe keep bringing new services and features to satisfy you and your customers.

Ukraine is one of the fastest growing markets in Europe, which together with the low competition of online stores and offered products makes this market very interesting for expansion of your business.

Further services

You might be interested

5 key areas for successful business in CEE

We've gathered for you knowledge from 5 CEE countries to help you succeed in this ecommerce region.

Read more
About 4Home
Ing. Kateřina Bílková

Our company used the services of Expandeco to enter the Hungarian market, specifically in the field of translations and logistics of returns.

They always respond quickly and flexibly to our requirements, the quality of translations is really professional. Important is that translators know the specific terminology and local customs in the given country's e-commerce, making our site really professional and, above all, local - a very important factor in the Hungarian market.

Operation of the collection services is also without any problems. This service has solved an important aspect of entering the foreign market.

For 4Home, I can express my utmost satisfaction and recommend