5 key areas for successful business in CEE
We've gathered for you knowledge from 5 CEE countries to help you succeed in this ecommerce region.
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Customer service
Slovakia
Customer support is the way your eshop can differentiate itself from the competition and even gain customers for life. Leave it to the experts and dominate over the Slovak ecommerce market.
Expandeco puts the highest demands on the quality of customer support provided in Slovak, either in oral or written form. Our team is made up entirely of native customer support specialists who speak flawless Slovak.
WE CAN PROVIDE FOR YOU
- Telephone communication in Slovak
- Email communication in Slovak
- Live chat communication in Slovak
- Communication on social media in Slovak
ADVANTAGES OF ASSISTED CUSTOMER SUPPORT
- Reduction of expensesYou pay only for real communications with customers.
- QualityCustomer support is provided by native Slovak speakers.
- Communications reportA clear report of all communications in a given month.
- QuicknessResolve customer issues as they occur.
- Professionalism Many years of customer support services in Slovak language.
- InnovationsWe keep bringing new services and features to satisfy you and your customers.
The Slovak language is one of the most difficult languages in the world, so it is an important factor to handle the customer support for your success in business in Slovakia.
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Matej KuckoFounder & CEO
Matej KuckoFounder & CEO
We decided to expand to the foreign through Expandeco and we are very satisfied with their approach. They made for us an introductory market and competition analysis, which helped us to decide whether to expand at all. The communication with them is very fast, the translations are of high quality and their approach is professional, proactive and friendly. We definitely recommend Expandeco to anyone who is considering expansion to the foreign without an in-house team and support in competent language.