Customer service

Czech Republic

Customer Support is the gateway to ecommerce success not only in the Czech Republic. Satisfaction of people is still the most effective advertising. Do not neglect this part of your business and contact Expandeco, which has been specialized in quality customer support for several years.

We put emphasis on professionalism, empathy and individual approach to each and one of your customers so that their satisfaction turns to the long-term favor of your online store in the Czech Republic.

WE CAN PROVIDE FOR YOU

Telephone communication in Czech
Email communication in Czech
Live chat communication in Czech
Social media communication in Czech

ADVANTAGES OF ASSISTED CUSTOMER SUPPORT

Reduction of expensesYou pay only for real communications with customers.
QualityCustomer support is provided by native Czech speakers.
Communications reportA clear report of all communications in a given month.

QuicknessResolve customer issues as they occur.
Professionalism Many years of customer support services in Czech language.
InnovationsWe keep bringing new services and features to satisfy you and your customers.

As each customer prefers a different way of communication, Expandeco will provide you with customer support in the form of telephone, e-mail, and live chat.

Further services

Collection point

Opening a bank account

SEO translations into Czech

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Novesta

Novesta has been using Expandeco for nearly 3 years. We currently serve the entire European market with Expandeco. The cooperation was without any problems so far. We highly appreciate the pro-client approach from Expandeco especially, which is highly appreciated by the customers of our e-shop.