Customer service


One of the first things to solve when starting a business in Bulgaria is definitely the Bulgarian customer support. Our trained team is ready to answer all your customers' questions via phone, email or live chat.

Thanks to our long-term experience in customer support in Bulgaria, Expandeco can provide you with the highest quality of service provided, our Bulgarian team handles the Bulgarian language flawlessly in spoken and written form, and we exclusively use the services of native experts born in Bulgaria.


  • Telephone communication in Bulgarian
  • Email communication in Bulgarian
  • Live chat communication in Bulgarian
  • Social media communication in Bulgarian


  • Reduction of expensesYou pay only for real communications with customers.
  • QualityCustomer support is provided by native Bulgarian speakers.
  • Communications reportA clear report of all communications in a given month.
  • QuicknessResolve customer issues as they occur.
  • Professionalism Many years of customer support services in Bulgarian language.
  • InnovationsWe keep bringing new services and features to satisfy you and your customers.

We keep bringing new services and features to the satisfaction of you and your customers. Low competition in ecommerce and products offered in Bulgaria, along with the popularity of online shopping, makes this market one of the countries where it is worthwhile to expand as soon as possible.

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Ing. Martina Langová
Back Office Manager
We are very satisfied with the services provided by the company EXPANDECO. Thanks to you, our Polish and Romanian customer service works at 100 %. Girls are kind, helpful and communication with them is smooth.