Expandeco blog

Transactional E-mails Are Essential for Ecommerce Bussinesses

Wednesday, 24 July | 2019 |

What are transactional e-mails? First and foremost, an opportunity. They are opened by twice as many recipients as other commercial e-mails. Their CTR is three times higher. If your aim is to present your company in a certain way, build relationships with customers and personalize your communication process, transactional e-mails are the way to do it.

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Effective Customer Support Is a Matter of Human Resources

Thursday, 04 July | 2019 |

Every piece of customer communication is an opportunity to build trust and show your company's personality. Efficient problem solution and the ability to answer questions is key to creating a brand.

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What is e-commerce localization and how to handle it correctly?

Thursday, 04 April | 2019 |

The world is becoming more and more connected year after year with more accessible and cheaper Internet connection, the popularity of online shopping is growing especially because of its convenience, unlimited opening hours and home delivery. However, the competition of online shops in the countries is growing significantly.

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Most EU businesses ignore cross-border e-commerce opportunities

Wednesday, 19 December | 2018 |

With a population of over 500 million, Europe is one of the world's largest economies and a highly lucrative e-commerce market.

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